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How cina78 Handles Your Privacy

Your account on cina78 comes with a clear set of data rights — what we collect, why we collect it, and how you can request changes.

Account Data ProtectionWallet Transaction PrivacyCookie ControlsData Access RequestsIndonesia-Region Policy
cina78 How cina78 Handles Your Privacy
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at cina78. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with encrypted login sessions and OTP verification. We do not store raw passwords — only hashed credentials that cannot be reversed.

Cookie and Tracking Controls

We use session cookies to keep your lobby state and analytics cookies to understand page performance. You can block non-essential cookies through your browser without losing account access.

Data Retention

Transaction records tied to DANA, OVO, and GoPay payments are retained as required under applicable financial rules. Browsing and session data is cleared on a shorter rolling schedule.

Data Access and Correction

You can request a copy of the personal data we hold on your account, or ask us to correct inaccurate details. Submit the request through live chat or the support email in your account settings.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is stored, want to request a copy of your account information, or need to flag a privacy concern, our support team handles these requests directly. Players in Depok and across Indonesia can reach us through the channels below — we aim to respond to data-related requests within a reasonable timeframe.

Live Chat Start a chat session from your account dashboard. Available for account and data queries during support hours.
Email Support Send your data request or privacy question to our support address listed in your account settings under Help.
Account Settings Some data preferences — including cookie controls and communication opt-outs — can be managed directly inside your account.

Common Questions About Your Privacy

Straight answers to what our account holders ask most about data, cookies, and their rights under this policy.

We collect your name, contact details, and the information needed to verify your identity. Payment method details for DANA, OVO, or GoPay are handled by those processors directly.

We share data only with payment processors like DANA, OVO, and GoPay to complete transactions, and with service providers who help us operate the platform. We do not sell your data.

Contact our support team via live chat or the email address in your account settings. We will confirm your identity and send your data within a reasonable period.

You can request deletion of non-essential data. Some records — particularly transaction logs — must be retained for the period required by applicable financial regulations before they can be removed.

We use essential cookies to keep your session active and analytics cookies to see how pages perform. Non-essential cookies can be blocked in your browser settings without affecting your account login.

Reach out through live chat or the support email listed in your account settings. Data and privacy concerns are handled separately from general account queries and reviewed directly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.