Verifying Your cina78 Account Identity
Account verification is how we keep your balance protected. We ask for a government-issued ID — a KTP works for Indonesia accounts — and sometimes a short selfie to match the document. The check runs once; after that, your account carries verified status permanently. Verification also removes withdrawal holds, so it is worth completing early. We store document data under encryption and
do not share it with third parties outside of required compliance checks. Think of it as locking a second door on your account rather than a hurdle — once done, your funds move freely between your cina78 balance and your DANA, OVO or GoPay wallet.
- Upload Your ID — Go to account settings and upload a clear photo of your KTP or other government-issued ID document.
- Submit a Selfie — Take or upload a selfie holding your ID. The image should be well-lit with both your face and document visible.
- Await Confirmation — Our team reviews the submission. You receive an in-account notification once your verified status is confirmed.
- Full Account Access — Verified accounts have no withdrawal holds. Your balance moves freely to your registered wallet whenever you request it.